Electric Yoga Roller: Customizable Vibration Massager for Muscle Relief

Key Features:

1. Customizable Vibration Settings: Enjoy four vibration speeds to tailor your massage experience to your desired intensity level.
2. Three Massage Surfaces: Benefit from targeted relief with three high-density vibration motion surfaces, ensuring thorough muscle coverage.
3. Portable Design: Compact dimensions make it perfect for use at home, the gym, or on-the-go, enabling you to prioritize recovery wherever you are.
4. Rechargeable Battery: Powered by a built-in 2000mAh rechargeable battery, providing up to 15 minutes of continuous use per session for reliable performance.
5. USB Charging: Convenient USB input allows for easy recharging with compatibility ranging from 100-240V 1A 50/60 Hz, ensuring versatility in charging options.
6. Safe and Comfortable Material: Crafted from high-quality EVA material, the roller offers a safe and comfortable surface for your massage needs, ensuring a pleasant experience.
7. Multiple Color Options: Choose from sleek grey or vibrant pink to match your personal style preferences.

Materials:

• EVA (Ethylene Vinyl Acetate): Known for its durability and comfort, EVA material provides a supportive yet cushioned surface for effective muscle relief without discomfort.
• Plastic Components: The roller's sturdy plastic components ensure durability and longevity, providing a reliable tool for your recovery routine.
• Rechargeable Battery: The built-in 2000mAh rechargeable battery utilizes reliable lithium-ion technology, offering consistent power for extended use.
• Mesh Bag: The included mesh bag is constructed from breathable materials, allowing for proper ventilation and storage convenience.
• Packaging Materials: The roller comes securely packaged in a sturdy packing box to ensure safe transportation and storage until ready for use

Product Care Instructions:

1. Cleaning:
2. Storage:
3. Charging:
4. Usage:
5. Handling:

Cleaning:

• Wipe the surface of the Electric Yoga Roller with a damp cloth or sponge to remove any dirt or sweat buildup after each use.
• Avoid using harsh chemicals or abrasive cleaners, as they may damage the EVA material or plastic components.

Storage:

• Store the roller in a cool, dry place away from direct sunlight when not in use to prevent deformation or discoloration.
• Use the breathable mesh bag provided to protect the roller from dust and debris during storage and transport

Charging:

• Before initial use, ensure the roller is fully charged by connecting it to a compatible USB power source using the provided USB cable.
• Avoid overcharging the battery by disconnecting the roller from the power source once it is fully charged, typically after 1.5 hours of charging time

Usage:

• Use the roller on clean, dry surfaces to maintain hygiene and prevent contamination.
• Do not exceed the recommended single working time of 15 minutes per session to prevent overheating or battery drain.
• Allow the roller to cool down for a few minutes between sessions to prolong its lifespan and ensure optimal performance

Handling:

• Handle the roller with care to avoid dropping or impacting it, which could cause damage to the internal components or affect its functionality.
• Do not use excessive force or pressure during massage sessions, as this may strain the motor or cause discomfort.

Following these care instructions will help prolong the lifespan of your Electric Yoga Roller and ensure continued enjoyment of its benefits for your muscle relief and recovery needs

Shipping Policy

Thank you for visiting and shopping at Fitness Vibes.

Shipment processing time

All orders are processed within 2–3 business days of receipt. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

All orders are processed & shipped as soon as possible through many of our National & International warehouses, depending on the fastest shipping method available to your location. 

We typically take 2-3 business days for handling & processing your order. 

The typical delivery time frame is anywhere from 5-21 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control.

Additional factors such as distance, customs, natural disasters may cause further postal delays. 

Tracking information, including the carriers, are provided with in 24 hours once the order is dispatched.

Customs, Duties, and Taxes

Please note your order may be shipped from an International destinations including Europe or China there fore Fitness Vibes Ltd is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the customer’s responsibility (including Customs,tariffs, taxes, and other costs).

Damages

Fitness Vibes is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

If your order is not received or delayed more then the specified time period than please get in touch with us with your order details including order confirmation number on contact@fitnessvibesuk.com

We will try our best to resolve any issues & can look further into your case.

Will I receive all of my items at once?

If you have ordered more than one item, it is likely that they will be delivered at the same time. However, on some occasions, you might receive them on different Time/ days due to your order being delivered from different warehouse locations.

Do you deliver internationally?

Yes we do, We can deliver around the globe. Please check delivery times as they vary depending on country to country.

 We offer standard free shipping/Delivery to UK mainland for orders above £95.

For All other destinations & countries please check if your delivery charge applies or is free of cost.

Returns due to failed deliveries

If it is found that your “two man” product will not fit through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs incurred by Fitness Vibes,

This service is pre-arranged. If there is no-one present when the carrier arrives with your goods, they will be returned to the carrier's depot.

In this case you will be liable for a £50 re-delivery charge payable prior to the re-booking.

Please note, if the order is subsequently cancelled, you will be liable for all carriage charges.

If you are not present for a “one man” product delivery, an e-card will be sent if no-one is home and the goods returned to the carrier's local depot to await your contact.

Late or Delayed deliveries

Fitness Vibes Ltd will endeavour to deliver your order on the date Specified/estimated timeframe, but it cannot be guaranteed.

Fitness Vibes Ltd will not entertain any claim whatsoever for compensation arising from late delivery due to a third-party carrier.

Short deliveries & damage packaging

When the delivering carrier brings your order, you must count the items you receive and look for any damage to the packaging. 

The number of items you should receive is noted on the carrier's delivery note.

If the number of items you receive does not exactly match the number of pieces on the carrier's delivery note, you must note the number of pieces you received on the delivery note by your signature.

Damage to packaging must be noted on the delivery note next to your signature. You must cross out "Delivered in good condition" from the carrier's delivery note. A signature is an acceptance that you have received the whole order and that the packaging was in good condition.

Any short delivery of items must be reported to Fitness Vibes within 48 hours of signing.Neither Fitness Vibes nor the delivering carrier can be held responsible for short deliveries or damages to packaging if you do not note them on your delivery note. 

This does not affect your statutory rights in the event of the goods being faulty. The customer is asked to examine the goods as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.

Collection of faulty products

In the event of an item being received that either develops a fault (proof of purchase will be required) or is found to be faulty upon delivery,

we will arrange to have this item collected free of charge or for an engineer to call at the discretion of the manufacturer.

Items for collection must be packed in secure appropriate packaging and be made available for collection by our carriers within 24 hours of you notifying us they are faulty.

If when the carrier arrives to collect the goods, they are found not to be available/ready, a charge, which will be payable by you, will be made for the carrier to recollect.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Fitness Vibes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on 

contact@fitnessvibesuk.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.