Key Features of the Professional Massage Gun (A3 Version):

1. High-Frequency, Brushless Motor: Delivers powerful massage up to 4500 rpm, ensuring deep tissue penetration for muscle recovery and relaxation.
2. 30 Speed Levels: Offers a wide range of intensity settings from 1 to 30, allowing for customized massage experiences from gentle relaxation to intense deep tissue work.
3. 12 Interchangeable Heads: Comes with a diverse set of head attachments, including High Frequency, Double Airbag, Four-Claw, and more, to target different muscle groups and massage needs effectively.
4. LCD Touch Screen Control: A modern, user-friendly interface that makes adjusting settings and monitoring battery life effortless.
5. Cordless and Portable: The lightweight design, coupled with a rechargeable lithium battery, makes it easy to use anywhere, enhancing its convenience.
6. Extended Battery Life: Equipped with a 2500 mAh lithium battery, it provides long-lasting use on a single charge, ensuring reliability for all your massage needs.
7. Ergonomic Design: Designed for ease of use, the massage gun’s structure reduces strain on the hands and arms during self-massage sessions.
8. Carry Case Included: For easy storage and transportation, ensuring your massage gun and all its accessories are organized and protected.

Materials:

• Body: The main body of the massage gun is typically made from a durable, high-quality plastic composite that ensures both lightness and durability.
• Motor: The brushless motor is crafted using high-grade materials that offer efficiency and longevity, allowing for quiet operation and reduced vibration.
• Battery: A built-in rechargeable 2500 mAh lithium battery provides the power needed for extended use, made from lithium-ion for its lightweight and high energy density properties.
• Massage Heads: Made from skin-friendly materials, each attachment is designed to comfortably address different muscle groups or massage needs. These materials are often a combination of hard plastics and silicones or rubbers for a balance between effectiveness and comfort.
• Touch Screen: Incorporates a sleek, responsive LCD touch screen for adjusting speeds and settings, made from durable glass or acrylic for clear visibility and sensitive touch response.
• Carry Case: The case is typically constructed from a tough fabric or hard-shell material to protect the massage gun and its accessories during storage and transport.

The Professional Massage Gun combines advanced technology with high-quality materials to offer a versatile and effective solution for muscle recovery, pain relief, and relaxation. Its thoughtful design and features ensure it meets the needs of both professional athletes and everyday users seeking relief and comfort.

Caring for your Professional Massage Gun ensures its longevity and maintains its performance. Follow these product care instructions to keep your device in optimal condition:

General Maintenance:

1. Keep It Clean: After each use, wipe the massage gun and its attachments with a clean, dry cloth. For a deeper clean, use a slightly damp cloth with a bit of soap on the attachments, but ensure they are completely dry before reattaching them to the device. Avoid using harsh chemicals or abrasive materials that could damage the surfaces.
2. Check for Wear: Regularly inspect the attachments and the device itself for any signs of wear or damage. If any parts are damaged, refrain from using the device until the damaged parts are replaced.
3. Attachment Care: Remove the attachments after use and clean them separately. This practice prevents buildup of sweat, oils, or any residue that could affect the device’s functionality.

Battery Care:

1. Charge Properly: Do not overcharge the battery; remove it from the charger once it is fully charged. This helps in preserving the battery’s lifespan.
2. Storage: If you plan not to use the massage gun for an extended period, store it with a partially charged battery (about 50%). This level is ideal for lithium-ion batteries and can prevent battery degradation.
3. Avoid Extreme Temperatures: Do not leave the massage gun or its battery in very hot or cold environments, as extreme temperatures can harm the battery’s performance and longevity.

Handling and Storage:

1. Secure Storage: Use the carry case provided to store the massage gun and its accessories. This not only keeps everything organized but also protects the device from dust and damage.
2. Avoid Moisture: Store the massage gun in a dry place. Moisture can damage the electronic components and affect the device’s functionality.
3. Handle with Care: Although designed to be durable, handling the massage gun with care ensures its longevity. Avoid dropping it or subjecting it to unnecessary stress.

Usage:

1. Follow Instructions: Use the massage gun as directed in the user manual. Adhering to recommended usage practices ensures safety and effectiveness.
2. Rest Periods: Give the device a rest after extended use, typically after 10-15 minutes of continuous operation, to prevent overheating.
3. Battery Safety: Always turn off the massage gun before charging and use the charger provided with your device. This prevents electrical issues and ensures battery health.

By following these care instructions, you can help ensure that your Professional Massage Gun remains a reliable tool for relaxation and muscle recovery for years to come.

Shipping Policy

Thank you for visiting and shopping at Fitness Vibes.

Shipment processing time

All orders are processed within 2–3 business days of receipt. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

All orders are processed & shipped as soon as possible through many of our National & International warehouses, depending on the fastest shipping method available to your location. 

We typically take 2-3 business days for handling & processing your order. 

The typical delivery time frame is anywhere from 5-21 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control.

Additional factors such as distance, customs, natural disasters may cause further postal delays. 

Tracking information, including the carriers, are provided with in 24 hours once the order is dispatched.

Customs, Duties, and Taxes

Please note your order may be shipped from an International destinations including Europe or China there fore Fitness Vibes Ltd is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the customer’s responsibility (including Customs,tariffs, taxes, and other costs).

Damages

Fitness Vibes is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

If your order is not received or delayed more then the specified time period than please get in touch with us with your order details including order confirmation number on contact@fitnessvibesuk.com

We will try our best to resolve any issues & can look further into your case.

Will I receive all of my items at once?

If you have ordered more than one item, it is likely that they will be delivered at the same time. However, on some occasions, you might receive them on different Time/ days due to your order being delivered from different warehouse locations.

Do you deliver internationally?

Yes we do, We can deliver around the globe. Please check delivery times as they vary depending on country to country.

 We offer standard free shipping/Delivery to UK mainland for orders above £95.

For All other destinations & countries please check if your delivery charge applies or is free of cost.

Returns due to failed deliveries

If it is found that your “two man” product will not fit through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs incurred by Fitness Vibes,

This service is pre-arranged. If there is no-one present when the carrier arrives with your goods, they will be returned to the carrier's depot.

In this case you will be liable for a £50 re-delivery charge payable prior to the re-booking.

Please note, if the order is subsequently cancelled, you will be liable for all carriage charges.

If you are not present for a “one man” product delivery, an e-card will be sent if no-one is home and the goods returned to the carrier's local depot to await your contact.

Late or Delayed deliveries

Fitness Vibes Ltd will endeavour to deliver your order on the date Specified/estimated timeframe, but it cannot be guaranteed.

Fitness Vibes Ltd will not entertain any claim whatsoever for compensation arising from late delivery due to a third-party carrier.

Short deliveries & damage packaging

When the delivering carrier brings your order, you must count the items you receive and look for any damage to the packaging. 

The number of items you should receive is noted on the carrier's delivery note.

If the number of items you receive does not exactly match the number of pieces on the carrier's delivery note, you must note the number of pieces you received on the delivery note by your signature.

Damage to packaging must be noted on the delivery note next to your signature. You must cross out "Delivered in good condition" from the carrier's delivery note. A signature is an acceptance that you have received the whole order and that the packaging was in good condition.

Any short delivery of items must be reported to Fitness Vibes within 48 hours of signing.Neither Fitness Vibes nor the delivering carrier can be held responsible for short deliveries or damages to packaging if you do not note them on your delivery note. 

This does not affect your statutory rights in the event of the goods being faulty. The customer is asked to examine the goods as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.

Collection of faulty products

In the event of an item being received that either develops a fault (proof of purchase will be required) or is found to be faulty upon delivery,

we will arrange to have this item collected free of charge or for an engineer to call at the discretion of the manufacturer.

Items for collection must be packed in secure appropriate packaging and be made available for collection by our carriers within 24 hours of you notifying us they are faulty.

If when the carrier arrives to collect the goods, they are found not to be available/ready, a charge, which will be payable by you, will be made for the carrier to recollect.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Fitness Vibes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on 

contact@fitnessvibesuk.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.