Flat Arch Support Orthopedic Insoles for Men & Women - Relief from Plantar Fasciitis & Foot Pain - Multi-Function Corrective Arch Support with Gel Cushioning - Sizes XS to XL

Key Features of the Flat Arch Support Orthopedic Insole - Model PU 117:

1. 3cm TPR Arch Support: Offers robust support to the arch, reducing strain on the plantar fascia and aiding in the relief of plantar fasciitis.
2. Gel Forefoot Shock Absorption: A 0.5cm thick gel pad in the forefoot area absorbs shocks and reduces impact, alleviating forefoot pain and discomfort.
3. Gel Heel Cushioning: Features a 1.8cm gel cushion at the heel to distribute pressure evenly and absorb impact, providing relief to the heel area.
4. Soft and Highly Elastic PU Base: Ensures a soft, cushioned feel underfoot, enhancing overall foot comfort and support.
5. Superfine Velvet Sublimation Cloth: This top layer material offers a soft touch and additional comfort, enhancing the overall experience of wearing the insoles.
6. Metatarsal Yongquan Point Massage: Incorporates a massage feature that targets the Yongquan point for enhanced foot health and comfort.
7. Adaptable to All Seasons: Designed to be comfortable in summer, winter, spring, and autumn, providing versatile foot comfort throughout the year.
8. Suitable for a Wide Range of Footwear: Can be used in various shoe types for both casual and athletic activities.

Materials:

• TPR (Thermoplastic Rubber): Used in the arch support for its durability, flexibility, and ability to provide effective support.
• Gel Material: Utilized in both the forefoot and heel for shock absorption and cushioning. Gel materials are known for their ability to distribute pressure evenly and reduce impact.
• PU (Polyurethane): Forms the base of the insole, known for its softness and high elasticity, providing a comfortable cushion and long-lasting support.
• Superfine Velvet Sublimation Cloth: A soft and luxurious material used as the top layer of the insole, offering a comfortable touch and improved foot feel.

These carefully selected materials and thoughtful design features work together to provide a comprehensive solution for foot comfort, support, and relief from various foot-related issues, including plantar fasciitis, heel pain, and forefoot discomfort.

To maintain the performance and longevity of your Flat Arch Support Orthopedic Insoles (Model PU 117), proper care is essential. Here are the recommended product care instructions:

Daily Maintenance

• Air Them Out: After each use, remove the insoles from your shoes and allow them to air out in a well-ventilated area. This helps to dissipate moisture and odors.

Cleaning Instructions

1. Hand Wash: Gently hand wash the insoles using mild soap and lukewarm water. Avoid using hot water as it may damage the materials.
2. Soft Brush: For stubborn dirt or stains, use a soft-bristled brush lightly to scrub the affected areas. Be careful not to be too harsh, as it might damage the surface or material.
3. Spot Clean: For small spots or stains, spot clean with a damp cloth and a bit of mild soap.

Drying

• Air Dry: Lay the insoles flat or prop them up against something in a well-ventilated area out of direct sunlight. Do not use heat sources like hairdryers, as high heat can warp or damage the materials.

Avoid

• No Washing Machines: Do not wash the insoles in a washing machine as the tumbling action can damage their structure.
• No Dryers: Avoid using a tumble dryer or placing the insoles near radiators or heaters for drying.

Periodic Checks

• Inspect Regularly: Regularly check your insoles for signs of wear and tear. Over time, the support and cushioning can degrade, affecting their performance.
• Replacement: Depending on your usage frequency and activity level, consider replacing your insoles every 6 to 12 months to ensure you continue to receive the proper support and comfort.

Following these care instructions can help extend the life of your Flat Arch Support Orthopedic Insoles, ensuring they continue to provide the necessary support, comfort, and relief for your feet.

Shipping Policy

Thank you for visiting and shopping at Fitness Vibes.

Shipment processing time

All orders are processed within 2–3 business days of receipt. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

All orders are processed & shipped as soon as possible through many of our National & International warehouses, depending on the fastest shipping method available to your location. 

We typically take 2-3 business days for handling & processing your order. 

The typical delivery time frame is anywhere from 5-21 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control.

Additional factors such as distance, customs, natural disasters may cause further postal delays. 

Tracking information, including the carriers, are provided with in 24 hours once the order is dispatched.

Customs, Duties, and Taxes

Please note your order may be shipped from an International destinations including Europe or China there fore Fitness Vibes Ltd is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the customer’s responsibility (including Customs,tariffs, taxes, and other costs).

Damages

Fitness Vibes is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

If your order is not received or delayed more then the specified time period than please get in touch with us with your order details including order confirmation number on contact@fitnessvibesuk.com

We will try our best to resolve any issues & can look further into your case.

Will I receive all of my items at once?

If you have ordered more than one item, it is likely that they will be delivered at the same time. However, on some occasions, you might receive them on different Time/ days due to your order being delivered from different warehouse locations.

Do you deliver internationally?

Yes we do, We can deliver around the globe. Please check delivery times as they vary depending on country to country.

 We offer standard free shipping/Delivery to UK mainland for orders above £95.

For All other destinations & countries please check if your delivery charge applies or is free of cost.

Returns due to failed deliveries

If it is found that your “two man” product will not fit through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs incurred by Fitness Vibes,

This service is pre-arranged. If there is no-one present when the carrier arrives with your goods, they will be returned to the carrier's depot.

In this case you will be liable for a £50 re-delivery charge payable prior to the re-booking.

Please note, if the order is subsequently cancelled, you will be liable for all carriage charges.

If you are not present for a “one man” product delivery, an e-card will be sent if no-one is home and the goods returned to the carrier's local depot to await your contact.

Late or Delayed deliveries

Fitness Vibes Ltd will endeavour to deliver your order on the date Specified/estimated timeframe, but it cannot be guaranteed.

Fitness Vibes Ltd will not entertain any claim whatsoever for compensation arising from late delivery due to a third-party carrier.

Short deliveries & damage packaging

When the delivering carrier brings your order, you must count the items you receive and look for any damage to the packaging. 

The number of items you should receive is noted on the carrier's delivery note.

If the number of items you receive does not exactly match the number of pieces on the carrier's delivery note, you must note the number of pieces you received on the delivery note by your signature.

Damage to packaging must be noted on the delivery note next to your signature. You must cross out "Delivered in good condition" from the carrier's delivery note. A signature is an acceptance that you have received the whole order and that the packaging was in good condition.

Any short delivery of items must be reported to Fitness Vibes within 48 hours of signing.Neither Fitness Vibes nor the delivering carrier can be held responsible for short deliveries or damages to packaging if you do not note them on your delivery note. 

This does not affect your statutory rights in the event of the goods being faulty. The customer is asked to examine the goods as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.

Collection of faulty products

In the event of an item being received that either develops a fault (proof of purchase will be required) or is found to be faulty upon delivery,

we will arrange to have this item collected free of charge or for an engineer to call at the discretion of the manufacturer.

Items for collection must be packed in secure appropriate packaging and be made available for collection by our carriers within 24 hours of you notifying us they are faulty.

If when the carrier arrives to collect the goods, they are found not to be available/ready, a charge, which will be payable by you, will be made for the carrier to recollect.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Fitness Vibes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on 

contact@fitnessvibesuk.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.