TWS Bluetooth 5.0 Earphones | 9D Stereo Waterproof Sports Headphones with Mic & Charging Box

Key Features:

1. Bluetooth 5.0 Technology: Enjoy seamless connectivity and stable wireless transmission for uninterrupted music playback and clear calls.
2. 9D Stereo Surround Sound: Immerse yourself in a rich audio experience with powerful bass and crisp highs, delivering a lifelike soundstage.
3. LED Power Display: Easily monitor the battery levels of the earphones and the charging case at a glance, ensuring you're always powered up and ready to go.
4. Touch Control: Effortlessly control music playback, adjust volume, answer calls, and activate voice assistants with simple touch gestures, providing convenient hands-free operation.
5. CVC80 Intelligent Noise Reduction: Enjoy crystal-clear call quality even in noisy environments, thanks to advanced noise reduction technology that eliminates background noise.
6. Large Capacity Charging Case: The 2200mAh charging case not only provides extended battery life for the earphones but also doubles as a power bank for charging your mobile devices on the go.
7. Waterproof and Sweatproof: Designed to withstand sweat and moisture, these earphones are perfect for workouts, outdoor activities, and rainy weather conditions.
8. Ergonomic Design: Ergonomically designed earbuds ensure a comfortable and secure fit, while the lightweight and compact design makes them ideal for extended wear during workouts or travel.
9. Binaural Separation Design: Each earbud functions independently, allowing for dual-channel audio output and enhanced stability during calls and music playback.
10. Compatibility: Compatible with all Bluetooth-enabled devices, including smartphones, tablets, laptops, and more, ensuring universal compatibility regardless of brand or model.

Materials:

• High-Quality Plastic: The earphones and charging case are crafted from durable and lightweight plastic materials, ensuring long-lasting durability and portability.
• Silicone Ear Tips: Soft and comfortable silicone ear tips provide a snug and secure fit, while also offering noise isolation for an immersive listening experience.
• Metallic Accents: Stylish metallic accents add a touch of elegance to the design, while also providing structural support and reinforcement.
• Rubberized Coating: The exterior surfaces feature a rubberized coating for added grip and resistance to scratches, ensuring a sleek and premium look.
• LED Display Panel: The LED power display panel is made from high-quality acrylic material, providing clear visibility of battery levels and status indicators.
• Magnetic Induction Mechanism: The charging case features a magnetic induction mechanism for easy opening and closing, ensuring a seamless user experience when storing or retrieving the earphones.

Product care instructions

To ensure the longevity and optimal performance of your TWS Bluetooth 5.0 Earphones and charging case, follow these product care instructions:

1. Keep Dry: While the earphones are designed to be sweatproof and waterproof, it's best to avoid prolonged exposure to water or moisture. After use in wet conditions, wipe them dry with a soft cloth before storing them in the charging case.
2. Clean Regularly: Clean the earphones and charging case regularly to remove dirt, sweat, and debris that may accumulate over time. Use a soft, dry cloth to gently wipe the surfaces. Avoid using harsh chemicals or abrasive materials that may damage the finish.
3. Store Properly: When not in use, store the earphones in the charging case to protect them from dust, dirt, and damage. Make sure the charging case is securely closed to prevent accidental damage to the earphones or charging ports.
4. Avoid Extreme Temperatures: Avoid exposing the earphones and charging case to extreme temperatures, both hot and cold, as this may affect their performance and battery life. Store them in a cool, dry place away from direct sunlight and heat sources.
5. Handle with Care: Handle the earphones and charging case with care to avoid dropping or knocking them against hard surfaces. This helps prevent physical damage and extends their lifespan.
6. Charge Properly: Use the provided charging cable and adapter to charge the earphones and charging case. Avoid using third-party chargers or cables, as they may not provide the correct voltage and could damage the devices.
7. Update Firmware: Keep the firmware of the earphones and charging case up to date by regularly checking for updates through the manufacturer's app or website. Firmware updates may include improvements to performance, connectivity, and battery life.
8. Replace Ear Tips: If the silicone ear tips become worn or damaged, replace them with new ones to ensure a proper and comfortable fit. This also helps maintain optimal noise isolation and audio quality.

By following these care instructions, you can ensure that your TWS Bluetooth 5.0 Earphones and charging case remain in excellent condition and provide you with reliable performance for years to come

Shipping Policy

Thank you for visiting and shopping at Fitness Vibes.

Shipment processing time

All orders are processed within 2–3 business days of receipt. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

All orders are processed & shipped as soon as possible through many of our National & International warehouses, depending on the fastest shipping method available to your location. 

We typically take 2-3 business days for handling & processing your order. 

The typical delivery time frame is anywhere from 5-21 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control.

Additional factors such as distance, customs, natural disasters may cause further postal delays. 

Tracking information, including the carriers, are provided with in 24 hours once the order is dispatched.

Customs, Duties, and Taxes

Please note your order may be shipped from an International destinations including Europe or China there fore Fitness Vibes Ltd is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the customer’s responsibility (including Customs,tariffs, taxes, and other costs).

Damages

Fitness Vibes is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

If your order is not received or delayed more then the specified time period than please get in touch with us with your order details including order confirmation number on contact@fitnessvibesuk.com

We will try our best to resolve any issues & can look further into your case.

Will I receive all of my items at once?

If you have ordered more than one item, it is likely that they will be delivered at the same time. However, on some occasions, you might receive them on different Time/ days due to your order being delivered from different warehouse locations.

Do you deliver internationally?

Yes we do, We can deliver around the globe. Please check delivery times as they vary depending on country to country.

 We offer standard free shipping/Delivery to UK mainland for orders above £95.

For All other destinations & countries please check if your delivery charge applies or is free of cost.

Returns due to failed deliveries

If it is found that your “two man” product will not fit through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs incurred by Fitness Vibes,

This service is pre-arranged. If there is no-one present when the carrier arrives with your goods, they will be returned to the carrier's depot.

In this case you will be liable for a £50 re-delivery charge payable prior to the re-booking.

Please note, if the order is subsequently cancelled, you will be liable for all carriage charges.

If you are not present for a “one man” product delivery, an e-card will be sent if no-one is home and the goods returned to the carrier's local depot to await your contact.

Late or Delayed deliveries

Fitness Vibes Ltd will endeavour to deliver your order on the date Specified/estimated timeframe, but it cannot be guaranteed.

Fitness Vibes Ltd will not entertain any claim whatsoever for compensation arising from late delivery due to a third-party carrier.

Short deliveries & damage packaging

When the delivering carrier brings your order, you must count the items you receive and look for any damage to the packaging. 

The number of items you should receive is noted on the carrier's delivery note.

If the number of items you receive does not exactly match the number of pieces on the carrier's delivery note, you must note the number of pieces you received on the delivery note by your signature.

Damage to packaging must be noted on the delivery note next to your signature. You must cross out "Delivered in good condition" from the carrier's delivery note. A signature is an acceptance that you have received the whole order and that the packaging was in good condition.

Any short delivery of items must be reported to Fitness Vibes within 48 hours of signing.Neither Fitness Vibes nor the delivering carrier can be held responsible for short deliveries or damages to packaging if you do not note them on your delivery note. 

This does not affect your statutory rights in the event of the goods being faulty. The customer is asked to examine the goods as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.

Collection of faulty products

In the event of an item being received that either develops a fault (proof of purchase will be required) or is found to be faulty upon delivery,

we will arrange to have this item collected free of charge or for an engineer to call at the discretion of the manufacturer.

Items for collection must be packed in secure appropriate packaging and be made available for collection by our carriers within 24 hours of you notifying us they are faulty.

If when the carrier arrives to collect the goods, they are found not to be available/ready, a charge, which will be payable by you, will be made for the carrier to recollect.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Fitness Vibes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on 

contact@fitnessvibesuk.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.