Lumbar Pro™ Intelligent Waist Massager - Dynamic Traction, Vibration Massage, and Warm Heat for Effective Pain Relief | Smart Lumbar Care Solution for Men and Women

Key Features:

1. Dynamic Traction System: Experience reciprocating exercises that stretch the lumbar spine, providing relief from muscle strain and reducing stress.
2. Intelligent Vibration Massage: The design incorporates rhythmic vibration massage, effectively shaking waist muscles to alleviate pressure and enhance relaxation.
3. Three Temperature Levels: Choose from low, medium, or high temperature settings to customize the warm compress feature, targeting stiffness and dispelling cold and dampness.
4. Electronic Air Bag Technology: Enjoy electronically controlled air bag extension and contraction, creating rhythmic waist movement to gradually shape a normal and healthy lumbar muscle curvature.
5. Overcharge Protection: The massager includes a safety feature with overcharge protection, ensuring secure and reliable use during each session.
6. Auxiliary Board for Versatility: The included auxiliary board is adaptable to both soft and hard surfaces, allowing for increased tensile strength and customized use in various scenarios.
7. Intelligent Remote Control: Effortlessly operate the massager with the intelligent remote control, featuring easy manual controls for automatic mode, heating, rising, falling, vibration, infrared laser, and power switching

Materials:

1. Premium Construction: Crafted with high-quality materials, our lumbar massager ensures durability and long-lasting performance.
2. Comfortable Padding: The device incorporates comfortable padding to enhance your overall experience, making every session enjoyable and soothing.
3. Infrared Laser Technology: The use of infrared laser technology allows deep penetration into the waist, promoting effective energy dispersion for optimal results.
4. User-Friendly Interface: The massager is designed with a user-friendly interface, combining advanced technology with simplicity for easy and enjoyable operation.
5. Soft-touch Controls: The controls and surfaces are designed with a soft-touch finish, providing a luxurious and pleasant tactile experience.

Discover the perfect blend of advanced features and quality materials in our Intelligent Lumbar Massager, designed to prioritize your comfort and well-being

Product name: Lumbar massager

Battery capacity: 1500mAh

Power: 10W

Working time: 15 minutes intelligent timing

Colour box size:443x213x105mm

Product weight: 1.36kg

Packing quantity: 8 units/carton

Working current:200-2000MA

Input voltage: DC12V=-- 2A

Three temperature levels: low, medium and high

Product Care Instructions:

Cleaning:

• Wipe the surface of the lumbar massager with a soft, damp cloth to remove any dust or debris.
• Avoid using harsh cleaning agents or solvents, as they may damage the materials

Storage:

• Store the massager in a cool, dry place when not in use.
• Keep it away from direct sunlight, extreme temperatures, and humidity to maintain its performance.

Auxiliary Board Maintenance:

• Clean the auxiliary board regularly using a mild detergent and a soft cloth.
• Ensure the board is dry before attaching it to the massager

Air Bag Maintenance:

• Periodically check the air bag for any visible damage or leaks.
• If you notice any issues, discontinue use and contact customer support for assistance

Remote Control:

• Handle the remote control with care, avoiding drops or exposure to moisture.
• Replace the batteries as needed, and ensure they are inserted correctly

Avoid Sharp Objects:

• Keep sharp objects away from the lumbar massager to prevent damage to the surface or internal components

Overcharge Protection:

• Use the provided charging cable and follow the recommended charging time to prevent overcharging.
• If the overcharge protection feature is triggered, allow the device to rest before using it again

Regular Inspection:

• Periodically inspect the power cord, plugs, and connections for any signs of wear or damage.
• Discontinue use if you notice any issues and contact customer support

User Manual Reference:

• Consult the user manual for specific care and maintenance guidelines tailored to your lumbar massager model

By following these care instructions, you can ensure the longevity and optimal performance of your Intelligent Lumbar Massager. For any concerns or issues, refer to the user manual or contact our customer support for assistance

Shipping Policy

Thank you for visiting and shopping at Fitness Vibes.

Shipment processing time

All orders are processed within 2–3 business days of receipt. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

All orders are processed & shipped as soon as possible through many of our National & International warehouses, depending on the fastest shipping method available to your location. 

We typically take 2-3 business days for handling & processing your order. 

The typical delivery time frame is anywhere from 5-21 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control.

Additional factors such as distance, customs, natural disasters may cause further postal delays. 

Tracking information, including the carriers, are provided with in 24 hours once the order is dispatched.

Customs, Duties, and Taxes

Please note your order may be shipped from an International destinations including Europe or China there fore Fitness Vibes Ltd is not responsible for any customs and taxes applied to your order.

All fees imposed during or after shipping are the customer’s responsibility (including Customs,tariffs, taxes, and other costs).

Damages

Fitness Vibes is not liable for any products damaged or lost during shipping. If you

received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

If your order is not received or delayed more then the specified time period than please get in touch with us with your order details including order confirmation number on contact@fitnessvibesuk.com

We will try our best to resolve any issues & can look further into your case.

Will I receive all of my items at once?

If you have ordered more than one item, it is likely that they will be delivered at the same time. However, on some occasions, you might receive them on different Time/ days due to your order being delivered from different warehouse locations.

Do you deliver internationally?

Yes we do, We can deliver around the globe. Please check delivery times as they vary depending on country to country.

 We offer standard free shipping/Delivery to UK mainland for orders above £95.

For All other destinations & countries please check if your delivery charge applies or is free of cost.

Returns due to failed deliveries

If it is found that your “two man” product will not fit through/around any doors/stairwells etc. and the product is subsequently returned, you are responsible for all outward and return carriage costs incurred by Fitness Vibes,

This service is pre-arranged. If there is no-one present when the carrier arrives with your goods, they will be returned to the carrier's depot.

In this case you will be liable for a £50 re-delivery charge payable prior to the re-booking.

Please note, if the order is subsequently cancelled, you will be liable for all carriage charges.

If you are not present for a “one man” product delivery, an e-card will be sent if no-one is home and the goods returned to the carrier's local depot to await your contact.

Late or Delayed deliveries

Fitness Vibes Ltd will endeavour to deliver your order on the date Specified/estimated timeframe, but it cannot be guaranteed.

Fitness Vibes Ltd will not entertain any claim whatsoever for compensation arising from late delivery due to a third-party carrier.

Short deliveries & damage packaging

When the delivering carrier brings your order, you must count the items you receive and look for any damage to the packaging. 

The number of items you should receive is noted on the carrier's delivery note.

If the number of items you receive does not exactly match the number of pieces on the carrier's delivery note, you must note the number of pieces you received on the delivery note by your signature.

Damage to packaging must be noted on the delivery note next to your signature. You must cross out "Delivered in good condition" from the carrier's delivery note. A signature is an acceptance that you have received the whole order and that the packaging was in good condition.

Any short delivery of items must be reported to Fitness Vibes within 48 hours of signing.Neither Fitness Vibes nor the delivering carrier can be held responsible for short deliveries or damages to packaging if you do not note them on your delivery note. 

This does not affect your statutory rights in the event of the goods being faulty. The customer is asked to examine the goods as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.

Collection of faulty products

In the event of an item being received that either develops a fault (proof of purchase will be required) or is found to be faulty upon delivery,

we will arrange to have this item collected free of charge or for an engineer to call at the discretion of the manufacturer.

Items for collection must be packed in secure appropriate packaging and be made available for collection by our carriers within 24 hours of you notifying us they are faulty.

If when the carrier arrives to collect the goods, they are found not to be available/ready, a charge, which will be payable by you, will be made for the carrier to recollect.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognised If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Fitness Vibes will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible on 

contact@fitnessvibesuk.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.